Blog and FAQs

Everything included – with your monthly Ria subscription.
With Ria, you get much more than just an app. Your subscription includes all the features that help keep memories alive, strengthen daily routines, and bring families closer together – even across distances.
Capture memories at the touch of a button
Older adults can record their stories by simply speaking – whether it’s five minutes or a full hour. These “soundbites” are safely stored and shared with family.
A dialogue, not an archive
Family members can listen, comment, ask questions, or share their own thoughts. This creates a living exchange that deepens memories – across generations and distances.
Video calls made simple
Ria automatically schedules regular video calls with family – no technical knowledge required. Just start and stay connected.
Reliable daily support
Ria offers gentle reminders to take medication, drink water, or attend appointments – small prompts that support independence and wellbeing.
Shared calendar for better coordination
The calendar can be shared with family members, so they can see when help or companionship is needed – and easily step in.
Personal profile with meaningful insights
From the shared stories, Ria creates an individual profile with details about health, preferences, and needs. If desired, this profile can be shared in care settings – such as hospitals or nursing homes – ensuring the person remains visible and understood, even when loved ones can’t be there.

Ria is subscription-based – because life stories take time.
A life stories can’t be told in just one day. Ria is designed so that storytellers can record and share their memories regularly – whether daily, weekly, or simply whenever they feel inspired.
Family members can listen, comment, ask questions, or request new stories. This creates a living exchange that deepens memories and continually brings new stories to life.

You can easily subscribe to the Ria app directly in the app stores – either in the Apple App Store or in the Google Play Store. Simply use your smartphone’s usual payment method. Your subscription will start with a 7 day free trial period. After that, your subscription will be clearly displayed in your phone’s settings, so you can keep track of it at any time.

Yes, your data is safe and belongs to you alone!
Your data, memories, and stories are securely stored. We use modern technology to keep your information safe. All data is stored in compliance with GDPR regulations in a European cloud. No one except you — and the family members or friends you’ve invited to your Ria account — has access to your stories.

Your stories belong to you alone. Ria-Care never shares them with third parties.
Instead, we keep your memories safe and present them in a way that allows you and your loved ones to easily find, read, or listen to them at any time.
Our goal is to keep your experiences alive — not to share them.

Your memories are in good hands. All data is securely stored within the European Union by an established and trusted cloud provider. Of course, we strictly comply with all EU data protection regulations — because your stories are not just data, they are a valuable part of your life. Our goal is to ensure that you can always rely on your memories being protected.

No worries — that’s not our plan! But we know your memories are far too valuable to take even the slightest risk.
That’s why you can easily download all your recordings, photos, and stories from the Ria app when your subscription ends. This way, you can safely store them on your preferred device or in a family cloud service (e.g. Google Drive, iCloud, or Dropbox).
To learn more about how we protect your data, click [here].

Yes – everything you create with Ria is private from the very beginning.
You alone decide who can see your stories and content.
Our promise to you:
Your data belongs only to you – no one else has access except the people you explicitly trust.
You always retain full control and ownership of your memories.
If you ever decide to stop using Ria, you can, of course, download and take your data with you.
We protect your content with the utmost care and have implemented extensive security measures to keep it safe.
Learn more about our commitment to your privacy [here].

Ria understands and speaks German and English best. However, if you prefer, she can also communicate with you in many other languages — just ask, and Ria will adapt.

Your stories can be as long as you like.
The Ria app automatically divides longer recordings into meaningful sections and adds fitting titles. This way, you can easily find your stories again — no matter how much time has passed.

Rediscover your stories
In the “Library” section, you’ll find all your memories neatly organized. Each story has a clear title and sorted by life phases – so you always have a clear overview.
And if you’re looking for something specific, simply use the handy search function. Enter a keyword or recording date, and the matching memory will appear instantly.
Whether it’s a single story or an entire chapter of your life – with just a few taps, you’ll quickly find what you’re looking for. Exploring your memories becomes a joy and an inspiration to record even more stories.

That’s entirely up to you.
Based on your conversations, Ria suggests a short profile text, which you can edit or add to at any time. The automatic suggestion is simply there to make things easier – your profile always stays fully under your control.

Your words – your story.
Ria listens and transforms your words into stories in two different ways:
The first version keeps your own expressions, your voice, and your natural way of speaking — just as you told it, word for word, with only small fillers like “uhm” removed. For example:
“When I was little — around seven years old — I used to play a lot with Julia — you know, my sister.”
If you prefer, there’s also a second, edited version — written as if an experienced biographer had listened and captured your story for others: elegant, respectful, and personal. In this version, the same example might read:
“In my childhood, I spent a lot of time playing with my sister Julia.”

Your memories in a book
Imagine your life stories and photos becoming a personal book – a true treasure you can hold, share, or pass on within your family.
That’s exactly what we’re working on: soon, you’ll be able to turn your stories into a printed book directly from the app – complete with your texts and photos, just as you created them.
This new feature will be available in early 2026, so your memories will not only be preserved digitally but also come to life on paper.

You decide – without exception.
Only you determine who can see or receive your Portrait. Your data is protected with Ria and is only visible when you explicitly choose to share it.
Sometimes, it can be helpful to share your profile with a hospital or care service – for example, if you need support at short notice. Even in these situations, you remain fully in control at all times.

Yes.
A Wi-Fi connection is highly recommended – it makes using the Ria app, especially the video call feature, smoother and helps you avoid unexpected costs from high mobile data usage.

Talk about anything that matters to you
At Ria-Care, there are no limits to what you can share – you’re free to talk about whatever comes to mind. Your stories belong entirely to you – we don’t review, monitor, or read them.
This means you can speak openly and be confident that your memories remain fully protected.

Yes, absolutely.
You can decide who can listen to or read each story – and adjust those settings at any time. Whether you want to share with your whole family, just specific people, or only at a later point – you always stay in full control of how and when your stories are shared.

Stay connected – with video calls in your Ria family network.
You can start video calls with any member of your Ria family network at any time. The built-in video call feature makes staying in touch not only easier but also more personal and heartfelt.
Because family is about closeness – no matter where you are.

Tell as much as you like – Ria is always listening.
With Ria, you can record as many stories as you wish. If you’d like to share more than 24 hours of recordings in a month, Ria will suggest upgrading your plan to the next level – giving you up to 50 hours of speaking time.
And if one month happens to be full of stories, you even have the option to switch to a plan with unlimited recording time.
Of course, nothing changes without your consent. Ria will always ask before upgrading – you remain fully in control.

You decide who can see your profile – entirely on your terms.
Within your Ria family network, you have full control over who can view your Portrait. Trust and privacy are our top priorities – which is why you decide which people in your network get access.
And if you wish, you can also share your Portrait beyond the network – easily as a PDF file via email. This way, you stay in control at all times and can share your profile safely and selectively with people outside your network.

Stay connected as often as you like – with no extra costs.
Your Ria subscription includes 12 video calls per month, so you can regularly connect with your loved ones – personally, directly, and without any additional fees.
Because closeness should never depend on distance.

You decide who can see your stories
Your memories belong entirely to you – and you choose who gets to hear them. Whether you want to share them right away, later, or even only after your lifetime – each story can be shared individually.
Sometimes you may want your whole family to listen, sometimes just one special person. In the app, you can easily set these permissions yourself – for all stories or just specific ones.
This way, your stories always stay in your hands and are shared only when you want them to be.

Ria takes care of it – you just have to be there.
Ria automatically handles the scheduling of your video calls, taking into account the times your family network members have marked as available.
When it’s time for your next call, Ria sends you a gentle reminder. And as soon as you’re ready, she starts the video call for you – simple and effortless.

As many as your family needs – the Ria Family Account.
A Ria Family Account can be used by any number of family members. Everyone you invite can listen, comment, ask questions, or request new stories – close and personal, no matter where they are.
The number of people in your network depends on your plan:
Starter Plan: up to 6 members
Large Network Plan: up to 10 members
Heavy User Plan: up to 15 members
This way, Ria grows with your family — step by step.

That depends entirely on your chosen plan:
With the Starter Plan (R129/month), you can talk with Ria for up to 24 hours each month and record as many stories as you like.
If you’d like to share even more, the Large Network Plan (R239/month) offers up to 50 hours of storytelling time.
And for those who want complete freedom, the Heavy User Plan provides unlimited recording time.
Good to know:
You can switch between plans at any time – depending on how many stories you’d like to tell.

Your satisfaction matters
If you’re ever not satisfied with Ria, you can cancel your subscription at any time. In the case of a justified complaint, we will, of course, refund your last monthly fee.

We hope you’ll enjoy using Ria for a long time.
But if you ever decide otherwise, your data remains entirely yours. You have six months to download all your recorded stories as audio files and transcripts to a storage device of your choice. Nothing will be lost, and you decide what happens to your memories.
Six months after your Ria subscription is cancelled, all your data and stories will be permanently deleted from Ria’s systems.

Ria is more than just a digital tool – she’s a caring companion for everyday life.
Ria brings your life stories to life, creates space for precious memories, and inspires genuine conversations. She helps you see what truly matters, supports your independence, and offers gentle guidance in the moments that count most.
But Ria is more than a place to store memories – she’s there for you day to day:
she gently reminds you about appointments, medications, or even to pause and have a glass of water, she makes video calls with loved ones effortless – automatically planning and starting them for you, no tech skills needed.

With Ria, your stories are safe, your routines are supported, and your everyday life feels just a little easier – and a lot more connected.

Ria-Care – founded with passion and purpose.
Ria-Care was created by Claudia who launched the company with one clear mission: to make the Ria app a reality for her own family and that of others.
With personal dedication and genuine passion, Claudia and her team continue to develop Ria – always with the goal of bringing families closer together and keeping memories alive.

Why Ria exists.
Last year, our founder’s father passed away unexpectedly. There was no time left to hear his many stories, memories, and experiences one more time – let alone record or preserve them.
In that painful moment, she realized how many precious stories are lost forever when we don’t intentionally hold onto them. She knew that had to change.
That’s how Ria was born – to keep memories alive, to make it possible for stories to be shared and passed on, and to help families stay connected across generations.